In this interview (part of the REBA Thought Leaders series) Keith discusses how chatbots will change the HR function.
At the time of this interview Keith was the HR Services Technology Director at Unilever where he was responsible for the development of Una Bot – at that time, the most ambitious global, multi-lingual conversational chatbot.
He now provides consultancy services to organisations looking to introduce conversational chatbots as part of the employee experience. You can contact Keith at keith.williams@kmw3.com or +44 (0) 7876 252278.