WE BELIEVE IN THE POWER OF DIGITAL TO TRANSFORM THE WORKPLACE EXPERIENCE OF YOUR EMPLOYEES
We are a boutique consultancy working with HR Services’ leaders to implement impactful digital HR transformation – with employee experience at the core
WHAT WE DO
We bring a deep knowledge of digital transformation methodologies from our previous jobs and engagements.
Whilst we can (and do) help you select the tech which can best deliver your vision (and bust the supplier hype!), we focus on people and transformation first – and technology second. By concentrating on outcomes, we help you deliver business value and ROI at all times.
We work with you build an Employee Experience which focuses on intuitive and personalised Digital Experiences to increase Employee satisfaction and Engagement
We also help you employ automation, AI and digital self-service to allow Agents to be Experts, and Leaders to be Data-driven Decision-makers utilising Actionable Insights to boost delivered value
Keith Williams led the development of Una, Unilever’s multi-lingual, Global HR and IT Services chatbot, so we know the potential challenges and pitfalls, and the supplier hype that (often) needs busting.
We now help clients select the right chatbot solution to deliver their vision (ServiceNow, Workday etc versus other solutions) – and support their journey.
HOW WE DO IT
Before you start on your digital transformation journey we help you fully understand where you are, evaluate your current digital maturity, outline what your digital transformation journey might look like; and support you in the creation of a Strategic Business Plan.
We work with you to develop the Why (purpose), What (vision) and Goals of your Digital HR transformation. We develop a realistic project plan with you, help you build a team to deliver your vision and support you as you engage Technology partners.
Most importantly, we help you prepare for Change.
We support you in the creation of your digital transformation vision – designing and building a consumer-like self-service experience for employees, an optimal agent experience and a stakeholder experience driven by data and actionable insights.
And we help you through the change process.
We assist you as you scale your Digital reach – using insights to continually improve, adjust and expand scope and increase ROI.
We help you identify and plan for new technologies to take your digital transformation to the next level
We’re all about supporting you in the right way at the right time
When you need expert, impartial advice we can work in an advisory capacity, providing practical, pragmatic and business focused support at any stage of a project.
When you don’t have the in-house skills and knowledge or people resource at critical stages in a project, we can work as part of your team.
We review your plans, or what you have done, before you move to the next stage. A bit like an expert marking your homework – but in a good way.
We demystify what digital transformation is and requires through education sessions – giving participants the understanding, knowledge and skills they need.
We act as mentor and sounding board – sharing our experience and lessons learned – to help you find solutions to your leadership challenges.
WHAT WE BRING
Business focused outcomes
We help you deliver business value and ROI at all times
Digital transformation expertise
We bring our deep knowledge of digital transformation methodologies (but make it fun!)
A human-centric approach
We focus on people and transformation first – and technology second
We help you select the tech which can best deliver your vision (and bust the supplier hype)
“We pride ourselves on the practical, pragmatic and outcome-focused support we provide to our clients – which is based on the hands-on experience and learnings we gained as HR practitioners delivering global digital transformation projects”
Why not get in touch today for an informal chat about how we could help you?