Learning

Do you and your team need to update your knowledge on the fundamentals of HR digital transformation and digital employee engagement ? 

Do you need to learn practical skills to train your chatbot, teach it to understand intent and how to craft natural language conversations?

Or perhaps you want a workshop to learn the practicalities of how to develop personas and map use cases? 

We can deliver bespoke learning programmes (from a short 2 hour session through to a structured programme over several weeks/months) either via webcast or face-to-face at your premises (subject to Covid restrictions). 

We’ll work with you to define your desired learning outcomes, understand your business objectives and develop a bespoke learning programme to meet these needs. 

Here are just some of the subject areas we cover:

Introductory "101" courses

Digital HR transformation 101

Employee Experience 101

Conversational Chatbot 101

Running a digital project 101

How to courses

How to use design thinking to deliver employee experience use cases 

How to build a compelling business case for a digital HR project

How to build the right team with the right skills and competencies

How to deliver a personalised employee experience

Advanced courses/workshops

Setting the Purpose, Vision, Objectives and Goals for your project

How to train your chatbot to understand utterances and intent; writing natural language conversations

Keith Williams was HR Services Technology Director at Unilever, where he led the creation of a suite of technologies as part of Unilever’s global HR Digital Transformation programme.  

Keith is an experienced trainer having been the European Training Manager at KornFerry and Global Lead for Reward Training at Unilever and is known for being able to convey complex concepts in an accessible way. He is also a regular keynote speaker.

Keith recently delivered elements of a Digital Transformation global learning programme for the United Nations Development Programme and regularly runs “101” short learning sessions. 

Get in contact today to discuss how we could help you